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PRIVACY POLICY

Last updateAugust 24, 2024

This privacy statement forLuka Grubac(("us","our" or "our»), describes how and why we might access, collect, store, use and/or share ( » process « ) your personal information when you use our services ( » Services « ), including when you:

  • Interact with us in other related ways, including through sales, marketing or events
Questions or concerns?Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for decisions regarding the processing of your personal information. If you do not agree with our policies and practices, please do not use our Services.If you still have any questions or concerns, please contact us atinfo@lukagrubac.ca.
SUMMARY OF KEY POINTS
This summary provides the key points of our privacy notice, but you can find more detail on any of these topics by clicking on the link following each key point or by using ourtable of contentsbelow to find the section you are looking for.
What personal information do we process?When you visit, use or browse our Services, we may process personal information based on how you interact with us and the Services, the choices you make and the products and features you use. Learn more aboutthe personal information you disclose to us .
Do we process sensitive personal information?Some of this information may be considered“special” or “sensitive”in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs.We do not process sensitive personal information.
Do we collect information from third parties? We do not collect any information from third parties.
How do we process your information?We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Learn more abouthow we process your information .
In what situations and with whomtypes ofWith which parties do we share personal information?We may share information in specific situations and with specific parties.categories ofthird party. Learn more aboutwhen and with whom we share your personal information .
What are your rights?Depending on where you are geographically located, applicable privacy law may mean that you have certain rights regarding your personal information. Learn more aboutyour privacy rights .
How to exercise your rights?The easiest way to exercise your rights is tovisitinghttps://lukagrubac.ca/contact/, or by contacting us. We will consider and process any request in accordance with applicable data protection laws.
Want to know more about what we do with the information we collect?View the full privacy statement .


TABLE OF CONTENTS


1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In short :we collect the personal information you provide to us. 
We collect personal information that you voluntarily provide to us when youexpress an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you.The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses
Sensitive information. We do not process sensitive information.
All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to that personal information.
Information collected automatically
In short :some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Services. 
We automatically collect certain information when you visit, use or browse the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system. usage, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily necessary to maintain the security and operation of our Services, and for internal analytics and reporting purposes.
Like many companies, we also collect information through cookies and similar technologies.You can find out more about this in our Cookie Notice:https://lukagrubac.ca/cookies.
The information we collect includes:
  • Log and Usage Data.Log and usage data is service, diagnostic, usage and performance information that our servers automatically collect when you access or use our Services and that we record in log files. Depending on how you interact with us, this Log Data may include your IP address, device information, browser type and settings, and information about your activity on the Services (such as timestamps associated with your usage). , pages and files viewed, searches and other actions you take, such as features you use), device event information (such as system activity, error reports (sometimes called“accidental dumps”) and hardware settings).
  • Data on the device.We collect device data, such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware, Internet service provider and/or mobile operator, operating system and system configuration information.
  • Location data.We collect location data such as information about the location of your device, which may be precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can choose not to allow us to collect this information by refusing access to this information or by turning off your location setting on your device. However, if you choose not to collect it, you may not be able to use certain aspects of the Services.
  • Calendly performance cookies.Calendly: Scheduling your appointments goes directly through the third-party Calendly application. Data collection from this application is subject to its own policies. You can consult them directly on the Calendly website. The information is used only for making appointments and is completely confidential.
Google APIs
 
Our use of information received from Google APIs will be in accordance withGoogle API Services User Data Policy, includinglimited use requirements .
 
2. HOW DO WE PROCESS YOUR INFORMATION?
In short:we process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention purposes, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for various reasons, depending on how you interact with our Services, including:

  • To provide and facilitate the provision of services to the user.We may process your information to provide you with the requested service.

  • To respond to user inquiries/offer support to users. We may process your information to respond to your requests and resolve any potential problems you may have with the requested service.

  • To publish testimonials.We post testimonials on our Services that may contain personal information.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In short:We only process your personal information where we believe it is necessary and we have a valid legal reason (i.e.,legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide services to you to enter into orfillour contractual obligations, to protect your rights or tofillour legitimate business interests.
We may process your information if you have given us specific permission (i.e.,express consent) to use your personal information for specific purposes or in situations where your permission can be inferred (i.e.,(implied consent). You canwithdraw your consentat any time.
In certain exceptional cases, we may be legally permitted, under applicable law, to process your information without your consent, including, for example:
  • If the collection is clearly in an individual's best interests and consent cannot be obtained in a timely manner
  • For investigations and fraud detection and prevention
  • For commercial transactions subject to certain conditions being met
  • If it is contained in a witness statement and the collection is necessary to evaluate, process or settle an insurance claim
  • To identify injured, sick or deceased people and communicate with their loved ones
  • If we have reasonable grounds to believe that a person has been, is or may be a victim of financial abuse
  • Whether it is reasonable to expect that the collection and use with consent would compromise the availability or accuracy of the information and the collection is reasonable for purposes related to the investigation of a violation of an agreement or a contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or court rules relating to the production of documents
  • If it was produced by a person in the course of their employment, business or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic or literary purposes
  • If the information is publicly available and is specified by regulation
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In short :We may share information in specific situations described in this section and/or with the following peoplecategories ofthird.
Suppliers, consultants and other third-party service providers.We may share your data with third party suppliers, service providers, contractors or agents ("third party») who perform services for us or on our behalf and who need access to this information to do that work.
Thecategories ofThird parties with whom we may share personal information include:
  • Data Analysis Services
  • Website Hosting Service Providers
Usalsomay be required to share your personal information in the following situations:
  • Business transfers.We may share or transfer your information in connection with or during negotiations of any merger, sale of business assets, financing, or acquisition of all or a portion of our business to another company.

  • Affiliates.We may share your information with our affiliates, in which case we will ask those affiliates tohonorthis privacy statement. Affiliated companies include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • Business partners.We may share your information with our business partners to offer you certain products, services or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In short :we may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect information when you interact with our Services. Certain online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences and help with basic site functions.
We also allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes, including to help manage and display advertisements, to tailor advertisements to your shopping centers. interest or to send abandoned cart reminders (based on your communication preferences). Third parties and service providers use their technology to provide advertisements about products and services tailored to your interests that may appear on our Services or other websites.
Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice.:https://lukagrubac.ca/cookies.
 
Google Analytics
 
We may share your information with Google Analytics to track andanalyzeuse of the Services.Google Analytics advertising features we may use include:Remarketing with Google AnalyticsandGoogle Analytics Demographics and Interests Reports.To opt out of being tracked by Google Analytics on the Services, visithttps://tools.google.com/dlpage/gaoptout .You can opt out of Google Analytics advertising features viaad settingsand ad settings for mobile apps. You can also deactivate Google Analytics features viahttp://optout.networkadvertising.org/andhttp://www.networkadvertising.org/mobile-choice .For more information about the privacy practices of Google, please see theGoogle Privacy & Terms of Service page .
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In short:We keep your information for as long as necessary tofillfor the purposes described in this privacy statement, unless otherwise required by law.
We will only keep your personal information for as long as necessary for the purposes set out in this privacy statement, unless a longer retention period is required or permitted by law (such as tax, accounting or other requirements). legal).
When we have no ongoing legitimate business need to process your personal information, we will delete it oranonymizethis information, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until that deletion is possible.
7. DO WE COLLECT INFORMATION FROM MINORS?
In short :we do not knowingly collect data or marketchildren under 18.
We do not knowingly collect, solicit, or market to children under the age of 18, and do not knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of any data we may have collected from children under 18, please contact us atinfo@lukagrubac.ca.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In short: Incertain regions, such asCanada, you have rights that allow you greater access and control over your personal information.You can view, modify or terminate your account at any time, depending on your country, province or state of residence.
In some regions (such asCanada), you have certain rights under applicable data protection laws. These may include the right to (i) request access to and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) restrict the processing of your personal information; (iv) where applicable, data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You may make such a request by contacting us using the contact details provided in the section"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"below.
We will consider and process any request in accordance with applicable data protection laws.
Withdrawal of your consent:If we rely on your consent to process your personal information,which may be express and/or implicit consent depending on applicable law,You have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor,where applicable law permits,Will this affect processing of your personal information carried out based on legal processing grounds other than consent.
Cookies and similar technologies:Most web browsers are set to accept cookies by default. If you prefer, you can generally choose to configure your browser to delete cookies and to reject cookies. If you choose to delete or reject cookies, this may affect certain features or services of our Services.For more information, please see our cookie notice:https://lukagrubac.ca/cookies.
If you have any questions or comments about your privacy rights, you can email us atinfo@lukagrubac.ca.
9. CONTROLS FOR NON-TRACKING FEATURES
Most web browsers and some mobile operating systems and applications include a Do-Not-Track feature (« DNT ») feature or setting you can activate to signal your privacy preference so that data about your online browsing activities is not monitored and collected. At this stage, there is no uniform technological standard forgratefuland the implementation of DNT signals has beenfinalized. As such, we do not currently respond to browser DNT signals or any other mechanisms that automatically communicate your choice not to be tracked online. If an online tracking standard is adopted and we must follow it in the future, we will notify you of this practice in a revised version of this privacy statement.
10. WILL WE UPDATE THIS NOTICE?
In short:Yes, we will update this notice as necessary to remain compliant with applicable laws.
We may update this privacy statement from time to time. The updated version will be indicated by an update« Révisé »The date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting notice of such changes or by directly sending you a notification. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions or comments about this review, you canSend us an email toinfo@lukagrubac.ca orcontact us by mail at:
Luka Grubac
2020 Trans-Canada Highway
Office 410
Dorval,Quebec H9P 2N4
Canada
12. HOW CAN YOU VIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?
According to the applicable laws of your country, you canYou have the right to request access to the personal information we collect from you, details of how we have processed it, to correct any inaccuracies or to delete your personal information. You may also have the right towithdraw your consent to the processing of your personal information. These rights may be limited in certain circumstances by applicable law. To request a review, update, or deletion of your personal information, pleasevisit:https://lukagrubac.ca/contact/.
PRIVACY POLICY